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About Crothall Healthcare

Crothall Healthcare serves the industry’s leading hospitals and health systems nationwide with premier healthcare support services.

Time and time again, Crothall brings you the people and the passion for getting the job done right.

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Smiling female healthcare worker standing near hospital bed, providing friendly patient care.

From unburdening your nurses and care teams to applying stringent standards, protocols and innovations, we elevate patient experiences and deliver the best outcomes.

Whether your need is environmental services, steril processing services, facilities, or workforce management solutions, we ensure acute care and ambulatory facilities run smoothly through best-in-class healthcare support services.

Smiling young female healthcare worker wearing ID badge, white uniform in hospital hallway

Serving the Healthcare Industry for More Than 30 Years.

Since the beginning, our focus has been serving hospitals and healthcare facilities by bringing the best people and highest standards to Environmental Services, Facilities Management, Patient Sitting & Observation, Patient Transportation, and Sterile Processing. Crothall Healthcare continues to deliver in acute care and ambulatory facilities, all while providing operational and financial efficiencies, so our partners thrive.

Our Commitment

Everything we do at Crothall Healthcare starts and ends with the patient. We promise to provide comprehensive support services to meet your organization’s needs and help your hospital or ambulatory facility build a reliable and trustworthy reputation in your community.

Caring male nurse monitoring patient's vitals in a hospital room, providing attentive healthcare support.

Our Culture

At Crothall Healthcare, we create welcome experiences for anyone interacting with our company. Diversity and inclusion are cornerstones of our culture, and we believe our differences make us better. We’re united in our values: integrity, collaboration, leadership, accountability, and professional development.

Crothall associates rely on their specialized training, peers, and supervisors to meet goals and exceed expectations. Together, we’re touching hearts and supporting life-saving work.

Two men chatting, one in a suit holding a tablet and the other casually dressed, in an office setting.
An elderly woman in a hospital gown sits at a table while a nurse holds a spirometer, assisting with a breathing exercise.
Middle-aged patient in hospital gown sits in wheelchair while male nurse stands behind him
Young male patient smiles at nurse while sitting in hospital bed during interaction
Man wearing glasses holds electronic tablet while talking to woman in office

Finding, Retaining, and Developing Healthcare Experts

We know how to find the right people with the right skill set, retain them, and develop their potential. Our associates complete 71 hours of training per year plus specialized training depending on an associate’s specific department.

32,000+ Support Service Professionals

Our People

When associates are united by a passion for serving and given the tools to grow, they deliver the best results. Whether someone is on the front line or a part of the executive team, we invest in every person so that everyone has the same possibility to add value and flourish within the Crothall family.

Careers At Crothall (opens in a new tab)
Elderly patient in a hospital bed talking with a healthcare worker

Executive Leadership

  • Mark Webster

    Chief Executive Officer, Compass Healthcare & Senior Living

    Chief Executive Officer, Compass Healthcare & Senior Living

    Mark Webster

    Mark Webster is CEO of Compass Healthcare & Senior Living, leading CCL, Crothall Healthcare, Intelas, Morrison Healthcare, and TouchPoint Support Services. Mark leads with a simple belief: help people see the purpose in what they do, give them room to make a difference, and they’ll do remarkable things for the people they serve.

    Mark’s career has given him a view of the business from nearly every angle. A Chartered Accountant and member of the Institute of Chartered Accountants in England and Wales, he joined Compass in 2004 as a Finance Manager with Chartwells following a decade at KPMG. He went on to lead across finance, operations, and executive management, most recently as CEO of Compass One in the UK & Ireland.

    Across Compass Healthcare & Senior Living, his leadership connects people and expertise in ways that strengthen the experience for patients, residents and those who care for them. His career has taken him from Birmingham, England, to leadership roles on both sides of the Atlantic, and he now calls Charlotte home, though his allegiance to West Bromwich Albion has never wavered.

  • Mike Villani

    Chief Executive Officer, Crothall Healthcare

    Chief Executive Officer, Crothall Healthcare

    Mike Villani

    Mike Villani is the chief executive officer of Crothall Healthcare, a leading provider of support services. With more than 30 years of operations experience within the company, Mike brings a wealth of knowledge and a growth mindset to his role. He moved into his new role in April 2025 after serving as President of Crothall’s largest Environmental Services (EVS) operating division for four years. Mike is known for his entrepreneurial spirit and strong focus on client relationships. His dedication to operational excellence and collaboration across service lines has driven the company’s growth and enhanced its market position.

    Mike has been recognized for managing a complex market, achieving consistent growth, and fostering strong client relationships. He has expanded opportunities beyond the EVS business by integrating Compass Healthcare service lines with key customers. Additionally, his leadership was instrumental in transforming the Javits Center into a temporary hospital during the COVID-19 pandemic. Mike is also credited for establishing and expanding Crothall’s Sterile Processing Service line.

  • Dave Schilling

    Chief Financial Officer, Crothall Healthcare

    Chief Financial Officer, Crothall Healthcare

    Dave Schilling

    Dave Schilling is the Chief Financial Officer of Crothall Healthcare, where he leads the organization’s financial strategy, operational planning, and business performance initiatives. With extensive experience in finance, operations, and strategic leadership, he plays a key role in driving growth, operational efficiency, and long-term value across the organization.

    Prior to joining Crothall Healthcare, Dave held a variety of finance and operations leadership roles at Merck, where he built deep expertise in financial planning and analysis, business operations, and organizational strategy. He earned his MBA in Finance from La Salle University and a Bachelor of Science in Commerce and Engineering with a concentration in Operations Management from Drexel University.

  • Tim Pierce

    CEO of Compass Healthcare Operations

    CEO of Compass Healthcare Operations

    Tim Pierce

    Tim Pierce, the chief executive officer of Compass Healthcare Operations, is responsible for the leadership and strategic direction of the company’s brands made up of Morrison Healthcare, Crothall Healthcare, and TouchPoint Support Services, which provide food and support services in more than 2,600 locations across the U.S. The brands combined proudly have 90+ years of healthcare experience, 72K+ associates, $6.7B+ yearly in revenue, and serve 570M+ meals annually.

    Tim has been with Morrison Healthcare for more than 38 years. Prior to his current position, he served as the chief executive officer of Morrison Healthcare for almost 12 years. Before that, Tim held roles as president, division vice president, regional vice president, and regional director of operations. He is part of the Compass Healthcare Operations management team, which guides the strategic direction of Morrison Healthcare, Crothall Healthcare, and Touchpoint Support Services. Additionally, Tim is a member of Compass Group North America’s Strategic Leadership Institute and the Center for Creative Leadership.

  • Jeff Almy

    CFO of Compass Healthcare Operations

    CFO of Compass Healthcare Operations

    Jeff Almy

    Jeff Almy is the chief financial officer for Compass Healthcare Operations, which includes the brands Morrison Healthcare, Crothall Healthcare, and TouchPoint Support Services. He is responsible for the financial planning, operational analysis, and support, including budgeting, evaluating new business opportunities, contract negotiations, retention strategy, and financial leadership of acquisition.

    Prior to his current role, Jeff was chief financial officer for Morrison Healthcare for three years. He has been with Morrison Healthcare since 2013 and has held roles as vice president of finance and director of finance. Before joining Morrison, Jeff worked in various finance and analytics roles at The Home Depot and S.P Richards.

    Jeff earned his undergraduate and master’s degrees from the University of Alabama. He and his wife Virginia have three daughters. Jeff enjoys playing golf, watching college football, and spending time on the Gulf Coast with his family.

Division Leadership

  • Carmine DiCicco

    Division President, Facilities Management

    Division President, Facilities Management

    Carmine DiCicco

    Carmine Di Cicco is the Division President of Facilities Management at Crothall Healthcare, where he leads large-scale healthcare support operations focused on creating safe, efficient, and healing environments for patients, caregivers, and healthcare partners. Known for his people-first leadership style, Carmine emphasizes collaboration, accountability, innovation, and service excellence while helping healthcare organizations achieve operational and strategic goals.

    With more than three decades of experience in healthcare support services, facilities management, and hospitality operations, Carmine has held numerous executive leadership roles throughout his career. Prior to Crothall, he served in senior leadership positions at Triangle Services and ARAMARK Healthcare, where he led strategic development, operations, business growth, and client partnerships across complex healthcare environments. His expertise spans operational leadership, business development, strategic planning, and team management.

  • Paul Killion

    Division President, Sterile Processing Services (Nationwide) and Environmental Services (Northeast Region)

    Division President, Sterile Processing Services (Nationwide) and Environmental Services (Northeast Region)

    Paul Killion

    Paul Killion is a Division President at Crothall Healthcare, where he leads strategic operations and service delivery for Sterile Processing Services nationwide and Environmental Services (EVS) across the Northeast region. With extensive experience in healthcare operations management, Paul is recognized for driving operational excellence, strengthening client partnerships, and developing high-performing teams focused on quality, efficiency, and patient-centered outcomes.

    In his dual leadership role, Paul oversees divisional growth initiatives, operational performance, and service innovation across both clinical support and environmental services. His expertise in optimizing complex healthcare operations helps healthcare organizations enhance patient safety, improve operational effectiveness, and achieve exceptional service outcomes while reinforcing Crothall’s position as a leader in healthcare support services.

  • Joe Longinotti

    Division President - Mid-Atlantic, Environmental Services

    Division President - Mid-Atlantic, Environmental Services

    Joe Longinotti

    Joe Longinotti, division president, has worked in the healthcare industry, specifically with Crothall, for over 25 yeas. In 1995, he was hired as an evening shift supervisor at St. Agnes Hospital in Baltimore. Within two years, he was relocated to St. Petersburg, Florida, where he excelled as the assistant director of housekeeping.

    Joe’s career has been marked by his contributions to several large health systems over the years, and for which he was promoted to regional director of operations in the Baltimore region. During this time, he was EVS director for Kennedy Health system, then EVS and PT director at Union Memorial Hospital.

    Starting in 2005, Joe’s territory grew due to his significant help in selling new business and adding on to already established accounts, and he was promoted to regional vice president in the Mid-Atlantic region. Joe received two nominations for the Terry Batchelor Memorial Award and received the prestigious regional manager of the Year award in 2007.

    Joe’s career growth with Crothall continued as he was promoted to division president. Joe now oversees accounts in the Mid-Atlantic region from Delaware to northern Virginia. He is a graduate from Farleigh Dickinson University with a Bachelor of Arts in Business. Joe, his wife, and three children reside in Maryland.

  • Greg Osganian

    Division President, Patient Transportation

    Division President, Patient Transportation

    Greg Osganian

    Greg Osganian is Crothall Healthcare’s division president of Patient Transportation and has national responsibility for all programs and systems, which perform more than 10 million patient transports annually. Greg also has responsibility for the company’s National Performance Center located in Knoxville, TN. He has held this position since 2018 and previously served as a regional vice president.

    Greg joined Crothall in 2004 as a supervisor for Environmental Services, but soon found his role expanding and growing within Patient Transportation. Greg’s Novant Health accounts were Foundation Training certified and frequently traveled by the sales force as a center of excellence for the Division. For his efforts, Greg was honored with the Crothall Collaboration Award for superior commitment, service, and collaboration in achieving best in class patient throughput results. Greg was honored in 2008 as the Patient Transportation Unit Director of the Year.

    Greg holds a Bachelor’s degree in Political Science from Saint Bonaventure University and a Master’s degree in Healthcare Administration from Pfeiffer University in Charlotte.

  • Larry Stebelsky

    Division President, Central - Environmental Services

    Division President, Central - Environmental Services

    Larry Stebelsky

    Larry has been with Crothall Healthcare since 1994, and his career has been marked with ongoing success and career progression.

    He began his career with Courtyard by Marriott in Devon/Valley Forge, Pennsylvania where he managed the Front Desk and Restaurant areas of two hotels over a three-year period. In 1993, Larry was hired as the Front Desk, Guest Services and Concierge training manager at Trump Regency in Atlantic City, New Jersey.

    In February 1994, Larry started as a supervisor at St. Agnes Hospital in Baltimore, Maryland. He was quickly promoted to assistant director and then director within the same year. In 2001, Larry was promoted to resident regional director of operations at the very prestigious Cedars-Sinai Medical Center in Los Angeles, California. A few years later, Larry returned east and was promoted to RVP central division. Larry assumed the role of division president in 2017.

    Larry graduated from Indiana University of Pennsylvania in 1990 where he received a Bachelor of Science Degree in Hotel/Restaurant Management. Larry and his wife Amy have three children, Lucas, Carlee, and Ashley. They reside in Pittsburgh, Pennsylvania.

  • Lisa Trombley

    Division President, West - Environmental Services

    Division President, West - Environmental Services

    Lisa Trombley

    Lisa Trombley, division president of EVS, has been with Compass One Healthcare since 2001. Before joining Crothall, Lisa enjoyed a long and successful career with Morrison and Compass One Healthcare.

    Lisa is a bold leader who challenges her team to break new ground and seek creative solutions. Professional development for her team is a top priority, and clients universally recognize her as a strong advocate.

    Lisa joined Morrison in 2001 as director of Patient & Clinical Nutrition Services at Harbor-UCLA Medical Center. Her career continued to advance, and her breakthrough assignment came in 2008 when she was promoted to senior director of Food & Nutrition Services at world-renowned LAC + USC Healthcare Network. In 2020, Lisa was promoted to senior vice president in Morrison’s Western Division.

    Lisa resides in Torrance, California with her husband, Al; children, Alex and Mya; and dog, Stella. She enjoys the beach, jogging, and hiking.

  • Kevin Yon

    Division President - South, Environmental Services

    Division President - South, Environmental Services

    Kevin Yon

    Kevin is a seasoned healthcare professional with more than 25 years progressive experience in the broad aspects of acute care support services management, ranging from operational management to sales and consultative services.

    Kevin came to Crothall from our Medi-Dyn acquisition in 2008. While at Medi-Dyn, Kevin served in several roles. He started his career in EVS as an operations manager and unit director. In 1994, Kevin was promoted to director of business development.

    Since joining Crothall, Kevin helped lead our Patient Transportation Division, initially as an RVP, and then as the division president for eight years. Kevin made many contributions, including ongoing innovation as evidenced by the introduction of the National Performance Center, continuous focus on technology and analytics, and constant exploration of new and exciting ways to improve service and enhance efficiency.

    In 2018, Kevin was appointed division president of environmental services for the Southeast and is responsible for leading the division in improving key financial and operational outcomes. He also has leveraged his expertise in identifying and cultivating top talent to better position the division for sustainable improvements in account retention and division growth

Human Resources

  • Phyllis Parks

    Vice President, Human Resources- Compass One Healthcare

    Vice President, Human Resources- Compass One Healthcare

    Phyllis Parks

    Phyllis Parks brings 16 years of HR experience in various industries to her role as vice president of human resources for Compass One Healthcare. She joined Compass Healthcare in early 2022 and looks forward to the challenge of this position as it is her first in the healthcare industry. Her mission is to lead the field HR strategy for Crothall Healthcare to contribute to and enable business success through talent, people, and processes.

    Before joining Compass One Healthcare, Phyllis worked for US Foods, Lance Inc and Pepsico in various HR leadership roles. Before starting her HR career, Phyllis previously worked in the property and casualty insurance industry as a risk analyst and, later, as a stay-at-home-mom, fundraiser, and organizer for the Juvenile Diabetes Research Foundation.

    Phyllis holds a Bachelor of Business Administration in Management from the College of William and Mary. She is a SHRM – Senior Certified Professional and a Senior Professional in Human Resources (SPHR) since 2009.

    Phyllis and her husband reside in Indianapolis, IN. Together, they enjoy spending time in nature and in the mountains. They are motorsports fans, making Indianapolis an exciting place to live! In her free time, Phyllis enjoys running, reading, watching TED talks, and learning new tricks about how technology can enhance her productivity, her work, and her personal life.

United as Compass Healthcare

As proud as Crothall Healthcare is to serve our industry, we don’t go at it alone. United under Compass Healthcare with Morrison Healthcare, Intelas, Coreworks, and Unidine our robust connection provides the most comprehensive services. Click on each company to learn more.

Compass Healthcare is a leading provider of support services to the healthcare industry, unifying the specialized expertise of Crothall Healthcare, Intelas, Morrison Healthcare, Touchpoint Support Services, and Unidine Healthcare. With its collective 100 years of experience, Compass Healthcare is at home in healthcare, partnering with healthcare organizations nationwide to deliver safer, more seamless care through innovative, integrated, and transformational support services.

Explore Compass Healthcare (opens in a new tab)

Research & Resources

Explore the latest insights, research, customer success stories, and more from the healthcare support service experts.

  • A Passion For Problem Solving

    Celebrating Crothall HTM Week During the Time of Covid-19 Unlike original equipment manufacturers (OEMs), Crothall HTS professionals work onsite and are on call to provide 24-hour/7-days-a-week service coverage at their healthcare facilities. While OEMs of this high-tech equipment require scheduled visits for repair, our team is on the ground, maintaining and monitoring the machines and…

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  • What Is A Patient Transporter?

    Since returning to Crothall in 2013, RDO Paul Fratta has developed a passion for researching new technology that helps us mitigate infectious diseases.

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  • What Is Sterile Processing?

    In healthcare, the sterile processing department performs a critical function that allows the facility to perform procedures and surgeries on patients. Learning more about sterile processing and its purpose, as well as who works in this department and its efficiency, is useful for those in healthcare management roles.

    Read More
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Business Inquiries

Let’s Talk About the Right Solution for Your Organization

Get in touch to discuss how Crothall Healthcare’s services and solutions can help your healthcare organization exceed its goals. You’ll learn more about:

  • The transparency we bring to outsourced support services
  • How we design customized solutions for your unique needs
  • The technology and innovation Crothall delivers across all our services

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